The ‘feel good experience’ IS the ultimate product and service
(No matter your industry)
Every product and service leads to the same universally desired outcome and experience…
Feeling good.
This is so obvious that it is far too often taken for granted, at great expense.
Teams assume that all involved realize and act upon this universal objective and mission. However, it’s easy for team members can become so overloaded with details and expectations, that many forget to give and share a feel good experience with the customer (and all involved).
Learning how to create and share a feel good experience is easy when you know how. And we are here to help.
55%…
Communication is:
55% Body language, 38% Tone of voice, 7% Actual words spoken